Lean Management In Shared Services
Published 5/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English
| Duration: 1h 10m
Building Lean Mindset Through Continuous Improvement
What you'll learn
Definition and principles of Lean
How to define the problem and explore its root cause
What are the 8 wastes and how to identify them
How to effectively use 5WHY, Fishbone and Impact/Effort Matrix
How to draw a Process Map
What are Kaizen, Jidoka, Just-in-time and Heijunka
Pillars of the Toyota Production System
The importance of Standard Work
The possible causes of failure in implementation
How to implement Lean in the Shared Services Center
Requirements
No experience needed, you will learn about lean methodology and continuous improvement. This course will equip you in tools that are ready to use in practice.
Description
An introduction to Lean concept and methodology, with ready to use plan on implementing lean in the organization. Focusing on Shared Services and the business, this course provides real-life examples and tools to use in practice. Whether you know something about continuous improvement or it's a new topic for you, upon completion you'll get an understanding and, hopefully, become inspired to analyze and implement the solutions you've come up with. By identifying the problem, brainstorming sessions and team collaboration, the improvement is around the corner. Building lean mindset is a long journey, but without taking the first step - you will not make it happen. Leaders must believe in people, and listen to their ideas and address their needs. It is people who are the core of effective change. Join this course if you'd like to learn about the tools and techniques, or if, as a leader in your organization, you wish to implement lean management to increase the quality of the services you provide. With my knowledge, experience, and passion, I invite you to this course and hope you'll be inspired to implement the know how you'll get into practice. Please do not hesitate to ask questions, actively participate in discussions, or share valuable feedback. Thank you!
Overview
Section 1: Introduction
Lecture 1 INTRODUCTION
Lecture 2 A FEW WORDS FROM THE LECTURER
Section 2: THE DEFINITION OF LEAN
Lecture 3 WHAT IS LEAN?
Lecture 4 HISTORY: FATHERS OF LEAN & TOYOTA PRODUCTION SYSTEM
Lecture 5 THE FIVE PRINCIPLES OF LEAN
Lecture 6 THE 8 WASTES
Lecture 7 THE PDCA CYCLE
Section 3: PROBLEM STATEMENT (CASE STUDY)
Lecture 8 DEFINING PROBLEM STATEMENT
Lecture 9 THE 5 WHY ANALYSIS - ROOT CAUSE
Lecture 10 THE FISHBONE DIAGRAM - CAUSE & EFFECT
Lecture 11 THE PROCESS MAPPING
Section 4: VALUE STREAM MAPPING
Lecture 12 HOW TO IDENTIFY THE VALUE
Section 5: HOW TO IMPLEMENT LEAN IN YOUR ORGANIZATION
Lecture 13 THE FIVE-STEP-PLAN
Lecture 14 WHY DO WE FAIL?
Lecture 15 LEAN IN HR SSC
Lecture 16 KAIZEN
Lecture 17 STANDARD WORK
Section 6: COURSE CONCLUSION
Lecture 18 FEW TIPS FROM THE LECTURER
Section 7: QUIZ
Whether you're at the beginning of your career or already working in the Shared Services Center, HR or any other business, this course is for you. At each stage of your career, there is a space for improvement with Lean. Also, if you're a leader and you're looking for a step-by-step plan with clear explanation of its objectives - this is the course for you as well.
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