Free Download Customer Centric Support Services in the Digital Age: The Next Frontier of Competitive Advantage
English | 2024 | ISBN: 3031370961 | 389 Pages | PDF EPUB (True) | 7.4 MB
Given the pace of digitization and the rise in customer expectations post-pandemic, organizations must focus on customer-centricity in all functions in the digital age, providing factors, enablers, and processes for customer service and sharing best practices based on research from global experts.
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